Loan Repayment
Loan Default and Disputes
Defaulting on Student Loans
Student loan borrowers in default do have options to repay their loans. We encourage students to speak to their Loan Servicers and The Department of Education.
Resolving Loan Repayment Disputes
If you are having a dispute with your servicer or another agency regarding repayment of your federal student loan, you may consider contacting the Federal Student Aid Ombudsman for assistance. You can reach the Ombudsman's office by phone at 877-557-2575 or by mail at this address:
Updated on September 29, 2022 10:36 AMU.S. Department of Education
FSA Ombudsman
830 First Street, NE
Fourth Floor
Washington, DC 20202-5144
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